# What is CXFabric

### Overview

CXFabric is an integration platform that makes it easy to connect apps, data, AI, and other backend systems. With drag-and-drop workflow design, pre-built and custom connectors, and secure deployment options, we help businesses automate processes, integrate systems, and unlock insights faster—without heavy coding.

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### Key Features of CXFabric <a href="#key-features-of-cx-fabric" id="key-features-of-cx-fabric"></a>

#### **No-Code, Low-Code, or Custom Development**

CXFabric’s intuitive visual designer allows users to create integrations with minimal or no coding experience. Whether using our pre-built connectors or custom-building solutions, users of all technical backgrounds can achieve efficient integrations with third-party applications, bypassing the usual development hurdles.  Professional developers will appreciate the ability to add small Code components, as well as custom Connectors.  With the emphasis on secure roles-based access, credential management, extensive version control, and production quality monitoring and logging, the platform meets even the most demanding needs.

#### **Cloud-Native Architecture, Secure, Scalable, and Highly Available**

CXFabric operates entirely in a cloud native architectural environment, giving you a central platform to manage and monitor all your integrations. With robust security and high-availability standards, the platform supports efficient scaling to meet growing demands while keeping data safe and accessible.

### How CXFabric Works <a href="#how-cx-fabric-works" id="how-cx-fabric-works"></a>

CXFabric uses an intuitive visual designer that enables users to create and deploy workflows effortlessly. Using the platform’s drag-and-drop interface, integrations can be set up with a minimal learning curve, allowing teams to focus on improving customer experiences rather than spending time on complex coding.

The platform supports various integration needs:

* **Seamless Workflow Creation:** Build workflows that automate processes and connect data across multiple systems.
* **Customizable Solutions:** Tailor each integration to meet the unique requirements of your Contact Center and third-party systems.
* **Enhanced Control:** Maintain visibility and control over integrations, ensuring they meet business needs and security standards.

### Getting Started with CXFabric <a href="#getting-started-with-cx-fabric" id="getting-started-with-cx-fabric"></a>

To get started, create your CXFabric account and set up your workspace. Access the visual designer to explore our library of pre-built connectors, or dive into custom integrations to tailor workflows to your needs. CXFabric’s flexible, user-friendly environment is suitable for both beginners and experienced developers, making it easier than ever to design, deploy, and manage effective contact center integrations.